Would definitely purchase from Urban Pedaler again and again

Big shout out to Gabe for sorting out an issue with a multi tool bought over a year ago. Small problem but was incredibly hard to sort out through local bike shops etc. Amazing service and correspondence in sorting issue. Contacted the rep for the brand and shipped out a new one so fast with no fuss.
Great work. Would definitely purchase from Urban Pedaler again and again
Thanks Gabe

Urban Pedaler is the Best Bike shop

I've been riding road bikes for 10+ years & Urban Pedaler is the best bike shop I've ever dealt with. Product range is good. Gabe and his team are fantastic to deal with. Very approachable, very knowledgeable & they listen. Paul's superb bike fit eliminated knee pain & saddle discomfort, so I enjoy riding more than ever! :) To top it all up, the bike service (done by Cam, I believe) was just supreme! Bike rides just like new! I am one very happy customer & will certainly be back!

Amazing service

Booked with Gabe to have cleats correctly fitted to my new bike shoes after getting pain down the outside of my feet while riding. He took the time to get the right alignment and recommended insoles with more arch support after looking at my stance. Just did 80km to Frankston return on the weekend and had NO PAIN! Total win and worth the small investment. Next stop: full bike fit. Check out their service, parts and new bike sales too! Great crew.

Urban Pedaler is the best bike shop I've ever dealt with.

I've been riding road bikes for 10+ years & Urban Pedaler is the best bike shop I've ever dealt with. Product range is good. Gabe and his team are fantastic to deal with. Very approachable, very knowledgeable & they listen. Paul's superb bike fit eliminated knee pain & saddle discomfort, so I enjoy riding more than ever! :) To top it all up, the bike service (done by Cam, I believe) was just supreme! Bike rides just like new! I am one very happy customer & will certainly be back!

Best experience buying a new bike I’ve ever had

Gabe took the time to help me work out what i wanted in a ride and the right frame size. Then when i got my bike he made sure the saddle fit was spot on and the seat height and reach was adapted to my body dimensions. Can’t say how much i appreciated the time he invested in getting it right! Whats more it was a relaxed experience and my lack of knowledge wasn’t a problem.

Above & Beyond

Purchased a couple of bikes here for the kids. Gabe and the team always go above and beyond to deliver and have good deals too! Highly recommended for anyone looking for great customer service and product knowledge

You won't find a better bike store in Melbourne.

I did a Bike Fit in-store with Paul Davis and he was super helpful, extremely knowledgable and generally an affable bloke who has helped me take my riding to the next level. Gabe, Charlie and the team are much the same and their experience and passion for riding manifests in helping customers of all levels and growing the riding community sans the condescension you might experience at a number of other stores around Australia.

What an amazing experience.

We needed a four-bike rack. Unavailable in most of Melbourne, we made the 30 min trip down to the store. Every step of the way the team supported us through our purchase, with the team even helping us to build the rack and test it on the car. It worked perfectly and we're off to our holiday with the bikes on the back. 10/10. Thank you!!

Best online shopping experience so far.

Bought saddlebags from Urban Pedaler. Started with excellent communication even before my online order, ended with exceptionally fast delivery. More than happy to shop here.

Attention to detail is outstanding.

Just have a look how impeccable the workshop is. Says it all. Great honest service with reasonable prices. I have found my new bike shop 😄

Long time customer of Urban Pedaler.

Recent purchase was a set of Zipp Firecrest 404 Carbon Clincher wheels for my Cannondale CAAD 10. After many discussions of lots of alternatives, the advice from Gabe and the team helped me to make the right purchase decision in the end. The atmosphere in the store is relaxed and friendly, and the team at UP are always up for a chat and have an excellent product selection and more importantly the right advice. Thanks!

2nd bike purchased from Gabe and the team at Urban Pedaler.

The team is awesome and super friendly. No pressure to purchase, just great information and communication. They also have shop rides from beginner to expert to help you get into riding and teach you the basics of riding in a group. Highly recommended.

It was a breathe of fresh air.

After taking up cycling recently I’ve travelled to most bike stores in the Melbourne area. The amount of knowledge and expertise from Gabe and the guys was second to none. I wish this was the first store I entered!!

We drove over here from the other side of town. COMPLETELY worth the drive!!. Excellent service and lovely store. Gabe and his team helped us organise a birthday bike purchase at the last minute for my 8 year old son. I’m very grateful they spent the time to explain everything to us as we know nothing about bikes. Highly recommend this store.

Great experience with Gabe and the team at UP.

They made sure my gravel bike was the right size prior to ordering by way of using their bike fit knowledge and GURU fitting experience to simulated stem lengths, spaces and seatpost height requirements. 100% if youre planning a high end build or looking for comfort and or power gains I'd recommend spending the time and a small amount of money to get the desired outcome. Thanks Gabe legend !

Best experience buying a new bike I’ve ever had.

Gabe took the time to help me work out what i wanted in a ride and the right frame size. Then when i got my bike he made sure the saddle fit was spot on and the seat height and reach was adapted to my body dimensions. Can’t say how much i appreciated the time he invested in getting it right! What's more it was a relaxed experience and my lack of knowledge wasn’t a problem.